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BPOXchange will only match our clients with qualified call center service providers. In order to be qualified, you must complete the questionnaire and agree to our terms of service. Once we receive the completed questionnaire, a member of our team will contact you to better understand your qualifications.

BPOXchange is paid by our vendor partners when they receive payments from provided client leads. Please tell us more about your BPO organization so that we can best match your capabilities with our client’s needs.

    1. Enter your details below.

    2. Please check any of the following services your company offers to clients.

    3. Please check any of the following technical capabilities your company offers to clients.

    4. What service are you best at delivering?

    Inbound call handlingOutbound telemarketingBack officeOthers

    5. What percentage of your business is inbound vs outbound?

    6. What percentage of the work you perform for your clients is business to business and/or business to consumer.

    7. Which industries most represent your current client list?

    8. What is your company's specialty?

    9. What language capabilities do you offer?

    10. Which pricing models do you consider?

    11. Please provide a description of the price range(s) your company charges for the services you provide to your clients, including set-up fees. (in U.S. dollars)

    12. How many TSR's or CSR's does your company employ?

    TSR's

    CSR's

    13. How many workstations does your organization have?

    14. How many call center sites does your organization have?

    15. Please provide the locations(s) of your call center(s).

    16. What are your hours of operation?

    17. How many years has your company been in business?

    18. Please provide the name and telephone number of another person in your company that we can contact, should you be unavailable.

    19. Do you have dedicated project managers?

    Please provide us with any additional comments you feel are important about your company, your program or your requirements.