About Us

BPOXchange is a Free Call Center Referral Service that helps identify, evaluate and select call center outsource partners that can satisfy the requirements of inbound & outbound contact center programs. We can provide you with pre-qualified outsourcing companies, based upon your exact requirements & their service strengths.

We currently work with more than 600 US-based, near-shore, and offshore outsourcing companies worldwide, and we help more than 500 clients per year, find the right outsourcing partner. If you are looking for a call center outsourcing solution, we will find you pre-qualified service providers, at NO COST.

WHO WE ARE

Your Free Call Center Referral Service

BPOXchange is a Free Call Center Referral Service that helps identify, evaluate and select call center outsource partners that can satisfy the requirements of inbound and outbound telemarketing programs.

We can provide you with pre-qualified telemarketing companies, based upon your exact requirements and their service strengths. Telemarketing and call centers are our specialty. We currently work with more than 600 US-based and offshore companies worldwide, and we help more than 3,000 clients per year, find the right telemarketing service providers. If you are looking for a call center outsourcing solution, we will find you pre-qualified service providers, fast and for free. BPOXchange has experience in many types of programs and industries. Our database includes a wide range of service providers that specialize in the following call center services

BPOXchange is always looking for new contact centers globally. Our process is simple. Please complete the online questionnaire and one of our consultants will contact you within 24 hours. Once fully vetted, you will be presented with opportunities to provide quotations for various BPO services.

SERVICES OUR PARTNERS PROVIDE

Inbound Customer Support

BPOXchange understands that delivering positive customer experiences can determine the success of any company. Our global vendor network of qualified business process outsourcers have extensive experience in providing customer care for numerous industries.

Technical Support

Our global outsourcing vendors have extensive Tier 1 and 2 technical support experience. If you are looking for a multi-lingual technical support solution to launch your product sales globally, we can help!

Inbound/Outbound Sales

Outsourcing your sales efforts is one of the most cost-effective tools for a business in which you can promote your product to a broader audience and significantly increase your profits. Our global vendor network are experts in B2B and B2C lead generation, upselling, appointment setting, and eCommerce sales support.

Chat Support

Our global outsourcing vendors have a wealth of experience in providing top-notch live chat services for small businesses and big enterprises alike. Our live chat support solutions are affordable and has proven to have a huge on the bottom line of our clients.

Email Support

Incoming email queries can be very time consuming. By outsourcing email support you can save time and get all your customers’ requests taken care of in a fast and efficient manner. Our Global vendor network can seamlessly handle all your incoming support emails and outgoing email campaigns.

Back-Office Support

If you’re overwhelmed by medical transcription or data entry, or maybe you need data cleaning or formatting work, no matter the service – Our global outsourcing partners can make it happen. We are true industry professionals with a deep understanding of back office outsourcing and have the resources to put top quality, cost effective agents to work for you today. Get ready to focus on your core business… instead of your back office processing.

HOW IT WORKS

BPOXchange will only match our clients with qualified call center service providers. In order to be qualified, you must complete the questionnaire and agree to our terms of service. Once we receive the completed questionnaire, a member of our team will contact you to better understand your qualifications. BPOXchange is paid by our vendor partners when they receive payments from provided client leads. Please tell us more about your BPO organization so that we can best match your capabilities with our client’s needs.

FAQs

Nothing, its absolutely FREE.

We typically provide multiple partner options within 5 days and sometimes within 24 hours.

Our expert consultants can match you with qualified outsourcing companies within your budget, geography preference, and language requirements every time!

Our expert consultants heavily qualify each vendor we present to our clients and remain engaged in the process to ensure your program’s success.

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